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Q&A

Q&A

Q&A

  • Please tell me how to get there on foot from the nearest station.

    Get off from Goi Station West Exit (turn right after exiting the ticket gate) and enjoy the large street (Fukiage-dori Street).
    Walk straighContinue reading
  • Do you have vending machines?  

    Drinks (soft drinks) are available on the 1st, 3rd, 5th and 7th floors.
    Alcohol (beer, chuhai) is located on the 3rd, 5th and 7th floors.
  • Do you have a washlet?

    All rooms are equipped with a washlet.
  • Do you have a coin laundry?

    Located inside the facility (3rd and 5th floors).(For a charge)
    Please use it.
  • Can I use the internet?

    It is possible if you bring your own computer.
    We also have a rental computer, but we charge 1000 yen per computer per day.(Please understanContinue reading
  • Can I use Wi-Fi?

    Please use an SSID with a strong radio wave as there is an SSID with marine listed on each layer.
    We have prepared a common password for allContinue reading
  • Are there any pubs nearby?

    Available.The front desk will provide you with a location map of the neighborhood, so please make use of it.
  • Can I smoke in the lobby?

    Smoking is prohibited in the lobby.There is an ashtray at the hotel entrance (outside) or the back entrance (outside), so please use that.
  • Do you have non-smoking rooms?

    Non-smoking rooms are also available.Please indicate that you wish to be non-smoking.However, the number is limited.Please understand that wContinue reading
  • Do you have a curfew?

    We are open 24 hours.
    Please understand that there are places such as the lobby where the lights are turned off at night.
  • Can children stay with existing beds?

    Available.Please contact the hotel in advance.
  • Do you have a LAN cable?

    Rentals are available at the front desk.
    Please understand that the quantity is limited.
    There is also a Wi-Fi environment, so please use thContinue reading
  • What should I do if the parking lot is full?

    Parking is on a first-come, first-served basis.
    If the car is full and cannot be stopped, we will guide you to a nearby coin parking.
    PleaseContinue reading
  • Is there a parking fee?

    Parking at our hotel is free.(Please understand that reservations cannot be made.)
    Please understand that if the parking lot is full, you wiContinue reading
  • Is there a parking lot?

    There is an asphalt and gravel parking lot next to the hotel.(About 50 cars, free)
    There are some privately contracted parking lots and parkContinue reading
  • Can I make a reservation for a banquet?

    It will be a reservation system.
    Same-day reservations are not possible, so please make your reservations early.
    (Reservation for 10 people Continue reading
  • Is there a ramen shop nearby?

    Available.(About 5-minute walk)
    The front desk can give you a location map of the neighborhood.
    Please check there.
  • Can I reserve a taxi?

    You can make a reservation.The front desk can handle this matter.
    "In case of rain, reservations may be crowded and it may be difficult to mContinue reading
  • Is it possible to have dinner at the restaurant?

    We are not open for free, but we are taking reservations.Please make a reservation by phone at least one week in advance.Reception for 10 orContinue reading
  • Please tell me where and when breakfast is served.

    The breakfast venue is Restaurant Sango on the 1st floor.Business hours are from 6:30 to 9:00 in the morning.
  • Is there a convenience store nearby?

    There is FamilyMart about 2 to 3 minutes on foot.
  • Can I connect to LAN?

    LAN connection is free in all rooms.The connection port is located near the telephone.
    LAN cables can be rented for free at the front desk, Continue reading
  • What time is check-in and check-out?

    Check-in is from 15:00 and check-out is by 10:00.(It varies depending on plan, but in that case it is specified in the contents of plan)
  • Is there a charge for the TV?

    You can watch general broadcasts for free.Some paid broadcasts are also available.
  • Is there a drugstore nearby?

    Available.(About 10-minute walk)
  • Can I store my valuables?

    There is no safe in the room, so please deposit it at the front desk.At that time, we will ask you to sign the designated safe deposit slip.Continue reading
  • Do you have a mini bar?

    This property does not have a bar.
  • Are there express buses?

    Available.There is a direct bus from Haneda Airport / Yokohama to Goi Station.The bus stop is at the east exit Goi Station.More information,Continue reading

Reservations/Inquiries

If you have any questions, please contact us.